Customer Service Representative
Chantelle Moore started out at the agency as a Producer and transitioned to the role of Customer Support Representative. She is going into her fifth year at the Calhoun County branch of Aligned Insurance, LLC located in Jacksonville, Alabama. As a customer service professional, she is responsible for addressing our existing and new customer needs while ensuring that they have a positive experience. Chantelle is licensed as a property and casualty insurance agent to maintain insurance for your auto, home, and business insurance needs. To perform in her role with Aligned Insurance, LLC she practices the “Golden Rule” to provide exemplary customer service skills to include qualities such as: active listening, empathy, problem-solving, and communication.
Chantelle has been protecting families and businesses in Calhoun County and surrounding areas since 2017. She believes that putting her clients first and maintaining a high level of professionalism on their behalf is what makes them eager to refer her to their family, friends, and colleagues. Chantelle’s specialty lies in being very detail oriented in finding new ways to improve customer’s experience at Aligned Insurance, LLC. She was born and raised in Calhoun County and attended Saks High School where she received her diploma with honors. Chantelle is a resident of Jacksonville, Alabama where she resides with her two children.