Mandi Harris began at the agency as a Customer Support Representative. She is going into her second-year year at the Calhoun County branch of Aligned Insurance, LLC located in Jacksonville, Alabama. As a customer service representative, she is responsible for responding to existing and new customer needs while ensuring that they have a positive experience. Mandi is licensed as a property and casualty insurance agent to service and maintain insurance for all your auto, home, and business insurance needs. 

To perform in her role with Aligned Insurance, LLC she practices providing exemplary customer service skills which include listening, problem-solving, and communication. She believes that when human beings experience severe life stressors, it is not uncommon for them to feel lost. Her passion is bringing comfort and reassurance to her customers that may be trying to navigate these moments within the insurance world. She believes that no single approach is the right one for every individual, and so you must treat each experience on an individual basis as if it were you or your own family. Mandi was born and raised in Calhoun County and attended Wellborn High School where she received her diploma with honors. She still resides in Calhoun County with her two children.